Refund Policy
We are committed to providing high-quality courses and services. If you are not fully satisfied with your purchase, our refund policy is as follows:1. Eligibility for Refund:
- Refund requests must be made within 7 days of course purchase.
- A refund is only available if the course has not been completed or accessed in full.
2. Refund Process:
- To request a refund, please contact our support team at [email address] with your order details.
- Upon approval, the refund will be processed within 7–10 business days to the original payment method.
3. Non-Refundable Situations:
- If the course has been completed or fully accessed.
- If more than 7 days have passed since the course purchase date.
4. Detailed Eligibility Criteria:
- Request Window: Refund requests must be submitted within 7 days of the course purchase date.
- Access Status: If more than 10% of the course content has been accessed, a refund may not be issued.
- Course Issues: Refunds will be granted in cases of technical problems that prevent course access, unless the issue is user-caused.
- Course Misrepresentation: If the course significantly differs from its description or contains major errors, a refund may be considered.
5. Timeframe and Method of Refund:
- Processing Timeframe: Refunds are processed within 7–10 business days after approval.
- Refund Method: Refunds will be credited to the original payment method (e.g., credit card, PayPal).
- Notification: You will receive a confirmation email once your refund has been processed.